How long will my cards take to arrive?
I will post all orders on the day or next day that i receive them in the run up to Christmas.
How will they be packaged?
The cards and envelopes will be in a recyclable/compostable glassine bag, inside a small kraft box.
Can you collect from my studio?
Yes! Just arrange with me to make sure I'm in or I can leave in a safe place.
Why do I only print to order?
I print to order to avoid unneccesary waste of all materials.
How long will my prints take to arrive?
I will fulfil orders twice a week on a Tuesday and Friday. All prints are sent directly from the printers as they are printed to order, this ensures great quality and a quick delivery time after I place the order.
If you are UK based you print/s will be with you with in 2-4 days. If you need it/them really urgently, just get in touch and I'll see what we can arrange for a further shipping fee. If you are in the EU or US, 3 -7 days.
Any import duties that may arise for shipping and returned items will need to be covered by you.
How will my prints be packaged?
A4 and A3 prints will be packed in a glassine paper sleeve in a sturdy cardboard envelope. A2 and A1 prints will be packaged rolled in a cardboard tube.
How long will my original artwork take to arrive?
I fulfil all original orders once a week on a Friday.
I will send all originals via Royal Mail or they can or course be collected from my studio in Stroud, Gloucestershire on a Friday, by prior arrangement.
What if I am unhappy with my purchase?
I hope that all work will be represented well enough to give you a clear view of what you will receive to prevent anything unexpected. If it is not what you had hoped for you can return to my studio within 14 days in its original packaging.
If your purchase arrives with you damaged then I will arrange for a refund or replacement if you let me know as soon as you take delivery, with some photos so I can see what has gone wrong. An original would need to be returned before being refunded. Please note that return postage cannot be refunded, retain your proof of posting as I cannot be held responsible if an item is damaged or lost whilst being shipped. All bespoke comissions are non-refundable.
How are the prints printed?
The prints are made at a trusted print London studio. They are printed on archival quality 308gsm Hahnemühle Photorag paper made from resources from sustainably managed forest.
Can I visit your studio?
If you would like to view any original work, or discuss a bespoke commission, or just pop in to say hello, then you can arrange to visit my studio near Stroud, Gloucestershire on a Friday.
Visit my Contact page to get in touch.
Copyright of all images on this site remains with Jenny Bowers.
If you need to ask anything else, please get in touch via my Contact page.
Studio address: Jenny Bowers, Article Studio, Gidynapp Lane, Stroud, Gloucestershire, GL5 5EZ
www.jennybowers.co.uk